ANNOUNCEMENT: Solution to Google Maps causing app crashes
within Trucker Path and Truckloads
To all our Trucker Path users,
An error with Google Maps is causing some Trucker Path and Truckloads
users to experience app crashes. We’re aware of this issue and are
working with the Google Engineering team to fix it urgently.
UPDATE: April 25, 2020
The root issue has been
completely resolved for iPhone users. However, some
Android users may still be seeing some issues.
Suggestion 1:
For Android users, you will need to update to the
latest version 4.0.3 for Trucker Path or
version 1.50.7 for Truckloads that contains the patch to
the issue.
Suggestion 2:
If updating the app doesn’t work, you will need to clear the cache and
data to remedy the problem.
Step 1) Go to the
Settings of your phone
Step 2) Select
App from your
Settings
Step 3) Select
Trucker Path or
Truckloads App
Step 4) Clear the
Cache and
Data within
the
App Storage
Step 5)
Restart Trucker Path and log back in
Suggestion 3:
If the previous suggestions don’t resolve the issue, please delete and
reinstall the app. Completing these steps should fix any problems with
crashes. You can also refer to this
statement from Google
tracking the latest technical updates.