Feb 10, 2021 • App Update

Trucker Path App: User Manual

Trucker Path App: User Manual

Hello Trucker Path users,

We’re here to introduce you guys to another improvement we made to our self-service feature.

In version 4.3.8 and above, the Get Help in Me tab has been replaced with User Manual, which includes your brand new self-service articles. If you can’t find the answer to your question, you can always send us your query by taping the memo icon on the top right corner.

We’ll continue to enhance your experience using our app, and we’d love to hear your thoughts on this feature.

Stay tuned for further updates!

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Jan 29, 2021 • App Update

Trucker Path App Update Version 4.30: Get Help <h2></h2> What's up Trucker Path users! <h2></h2> We've just released the latest version 4.3.0 of Trucker Path in both <a href="http://bit.ly/truckerpathdroid">Google Play Store</a> and <a href="http://bit.ly/truckerpathios">Apple App Store</a>. Ever since the moment the app hit the ground running, we've identified some recurring themes for the feedback that we've been receiving. Therefore, we reviewed those common themes and came up with the “<strong>Get Help</strong>” section to better help you guys find the assistance you need. <h2></h2> You can now browse our newly installed FAQs for self-service, and the previous Call Support and Talk To Support sections are integrated into the Get Help as “<strong>Call Us</strong>” and “<strong>Feedback</strong>”. <h2></h2> <h2></h2> <a href="https://truckerpath.com/uploads/2020/11/TP-BLOG-GetHelp-1-1.png"><img src="https://truckerpath.com/uploads/2020/11/TP-BLOG-GetHelp-1-1.png" alt="" width="600" height="614" class="aligncenter size-full wp-image-5673" /></a> <h2></h2> In each feedback section, you can submit your feedback by different issue types – “<strong>account issue</strong>”, “<strong>technical issue</strong>” and “<strong>product suggestion</strong>”. You'll have the option to leave your email, describe your issue in details and upload pictures or screenshots to illustrate the issue. <h2></h2> <a href="https://truckerpath.com/uploads/2020/11/TP-BLOG-GetHelp-2.png"><img src="https://truckerpath.com/uploads/2020/11/TP-BLOG-GetHelp-2.png" alt="" width="600" height="614" class="aligncenter size-full wp-image-5650" /></a> <h2></h2> <h2></h2> We hope this new update can bring you better customer service as well as helping you navigate to the resource you need at ease. If you wish to see more FAQ topics being added to the app, please feel free to contact us through <a href="mailto:support@truckerpath.com" rel="noopener" target="_blank">support@truckerpath.com</a> or the Product Suggestion channel of Feedback in the app. We'll review your request and try to accommodate your suggestions in the next round of updates. <h2></h2> <h2></h2> We appreciate you guys for the support. Stay tuned for our latest update! <h2></h2>

Nov 27, 2020 • Community