Feb 10, 2021 • App Update

Trucker Path App: User Manual

Trucker Path App: User Manual

Hello Trucker Path users,

We’re here to introduce you guys to another improvement we made to our self-service feature.

In version 4.3.8 and above, the Get Help in Me tab has been replaced with User Manual, which includes your brand new self-service articles. If you can’t find the answer to your question, you can always send us your query by taping the memo icon on the top right corner.

We’ll continue to enhance your experience using our app, and we’d love to hear your thoughts on this feature.

Stay tuned for further updates!

TagsApp Update New Feature

Trucker Path App: Share facility via social media

Feb 24, 2021 • App Update

Trucker Path Continues Driver-First™ Focus with Key Executive Hires New executive team is set to build on the company’s mission of offering new solutions that benefit drivers and the North American trucking community as a whole. <br> <br> <strong>PHOENIX – November 3, 2021 </strong>– Trucker Path, whose mobile apps support North America’s largest community of commercial truck drivers, today announced the addition of three senior executives who will drive the development and deployment of an expanded portfolio of solutions rooted in the company's core Driver-First™ design principles where solutions are developed for efficiency, safety and quality of life on the road. <br> <br> Joining Trucker Path are Jeff Ogren as SVP of Business Development, Tom Wulf in the role of Vice President of Sales and Strategic Partnerships, and Chris Oliver, who will serve as Chief Marketing Officer. <br> <br> <a href="https://truckerpath.com/uploads/2021/11/TP_ExecRelease-Hi-Res.jpg"><img src="https://truckerpath.com/uploads/2021/11/TP_ExecRelease-Hi-Res-300x150.jpg" alt="" width="450" height="225" class="aligncenter size-medium wp-image-6258" /></a> <br> <br> “Chris, Jeff and Tom bring proven, in-depth trucking and transportation experience, and diverse but complementary skills, that will drive Trucker Path as we develop and deploy new ideas for serving the industry’s drivers as well as the carriers, brokers and shippers,” said Joe Chen, Acting CEO at Trucker Path. “With their collective expertise, we will focus on the details, large and small, to build solutions that enhance the driver’s experience with Trucker Path. They will help us grow our base of satisfied users while also expanding our offerings into other areas of the supply chain. This new team of executives, which will focus on our long standing Driver-First value proposition, will be integral to Trucker Path’s future.” <br> <br> Jeff Ogren, SVP of business development, served on the founding team at Trucker Path and recently worked with SmartHop and Uber Freight. A proven community builder, his extensive background leading business development and strategy efforts in the transportation and logistics industries has led to strong partnerships for mobile technologies providers. <br> <br> Chris Oliver, chief marketing officer, previously served at Trucker Path as Chief Business Officer leading the development of the company’s strategic plan. An accomplished strategist in the world of transportation technology, his background includes more than 25 years of experience spearheading growth and development efforts for several brands, including Cargomatic, Zonar and PrePass. <br> <br> Tom Wulf, vice president of sales and strategic partnerships, brings more than 20 years of sales leadership experience to Trucker Path. Throughout his career, Wulf’s performance driven expertise has led to accelerated growth at providers of freight technology, including companies offering Transportation Management System and SaaS solutions. <br> <br> “Trucker Path has always developed solutions by starting with drivers and identifying their needs first,” Oliver said. “Focusing on helping to improve the day-to-day quality of life for drivers has never been more important than it is today. Through new applications, features and partnerships we will be delivering even more value to the transportation industry – starting with the drivers.” <br> <br> <br> <strong>About Trucker Path</strong> <br> <br> <a href="https://truckerpath.com/uploads/2021/11/TP-PHONES3-Hi-Res.jpg"><img src="https://truckerpath.com/uploads/2021/11/TP-PHONES3-Hi-Res-184x300.jpg" alt="" width="184" height="300" class="aligncenter size-medium wp-image-6257" /></a> <br> <br> Trucker Path, the North American trucking industry’s most comprehensive and fastest growing mobile app for truckers, is in use by over 1 million drivers. The platform’s unmatched capabilities provide access to vital up-to-date information about truck stops, real-time available parking, fuel prices, weigh station status, and truck scales and wash locations. The advanced technology, designed to eliminate inefficiencies in the transportation industry, offers navigational assistance with truck optimized routing, and its TruckLoads freight matching load board connects drivers, brokers and shippers. For more information, visit www.truckerpath.com. <br> <br> <strong>Media Contact:</strong> <br> Susan Fall <br> LaunchIt Public Relations <br> 858-490-1050 <br> susan@launchitpr.com

Nov 15, 2021 • App Update

Trucker Path App Update Version 4.30: Get Help <h2></h2> What's up Trucker Path users! <h2></h2> We've just released the latest version 4.3.0 of Trucker Path in both <a href="http://bit.ly/truckerpathdroid">Google Play Store</a> and <a href="http://bit.ly/truckerpathios">Apple App Store</a>. Ever since the moment the app hit the ground running, we've identified some recurring themes for the feedback that we've been receiving. Therefore, we reviewed those common themes and came up with the “<strong>Get Help</strong>” section to better help you guys find the assistance you need. <h2></h2> You can now browse our newly installed FAQs for self-service, and the previous Call Support and Talk To Support sections are integrated into the Get Help as “<strong>Call Us</strong>” and “<strong>Feedback</strong>”. <h2></h2> <h2></h2> <a href="https://truckerpath.com/uploads/2020/11/TP-BLOG-GetHelp-1-1.png"><img src="https://truckerpath.com/uploads/2020/11/TP-BLOG-GetHelp-1-1.png" alt="" width="600" height="614" class="aligncenter size-full wp-image-5673" /></a> <h2></h2> In each feedback section, you can submit your feedback by different issue types – “<strong>account issue</strong>”, “<strong>technical issue</strong>” and “<strong>product suggestion</strong>”. You'll have the option to leave your email, describe your issue in details and upload pictures or screenshots to illustrate the issue. <h2></h2> <a href="https://truckerpath.com/uploads/2020/11/TP-BLOG-GetHelp-2.png"><img src="https://truckerpath.com/uploads/2020/11/TP-BLOG-GetHelp-2.png" alt="" width="600" height="614" class="aligncenter size-full wp-image-5650" /></a> <h2></h2> <h2></h2> We hope this new update can bring you better customer service as well as helping you navigate to the resource you need at ease. If you wish to see more FAQ topics being added to the app, please feel free to contact us through <a href="mailto:support@truckerpath.com" rel="noopener" target="_blank">support@truckerpath.com</a> or the Product Suggestion channel of Feedback in the app. We'll review your request and try to accommodate your suggestions in the next round of updates. <h2></h2> <h2></h2> We appreciate you guys for the support. Stay tuned for our latest update! <h2></h2>

Nov 27, 2020 • Community