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PSA

PSA: Navigation Service Outage Update [p]Dear Trucker Path users,[/p] <h2></h2> [p]At approx. 7:42am EST, August 31st, we experienced a sudden outage on trip planning and navigation features, resulting in app crashes.[/p] <h2></h2> [p]As of 4:30pm EST, September 1st, the navigation service has been reconnected, please update to version 5.1.2 to regain access to trip planning and navigation functions.[/p] <h2></h2> [p]We apologize for the inconvenience and thank you for bearing with us.[/p] <h2></h2> [p]The Trucker Path Team[/p]

Aug 31, 2021 • PSA

PSA: Android users can update "Android System WebView" to avoid crashes [p]To all our Trucker Path Android users,[/p] [p]We've seen feedback coming in with issues on Android Device crashing upon opening apps like Gmail, Chrome, etc., and Trucker Path as well. This is an issue stemming from Google's android webview code, which unfortunately also affects Trucker Path. The good news there is a fix available, please follow these steps to restore functionality to your phone, including Trucker Path[/p] <div style="display: flex;"> [img src="https://truckerpath.com/uploads/2021/03/Android-apps-crashing-webview-a.png" alt=""] <div style="width: 4px; flex-shrink: 0;"></div> [img src="https://truckerpath.com/uploads/2021/03/Android-apps-crashing-webview-b.png" alt=""] </div> [p]<strong>1. Launch the Google Play Store and go to My apps & games</strong>[/p] [p]<strong>2. Open the “Installed” tab and select Android System WebView</strong>[/p] [p]<strong>3. Tap Update</strong>[/p] [p]<strong>4. Reboot your device</strong>[/p] [p]If that does not work for whatever reason, another course of action is going to system Settings > Apps & notifications > See all apps > Android System WebView > tap the three-dot overflow menu in the top-right corner > Uninstall updates > OK. These instructions are for Android 11 on Pixel phones, but it should be a similar process on other OS versions and OEM devices.[/p] [p]Hope this is helpful, know that you are always the highest priority of our work. We continue to provide you the best truck navigation experience possible.[/p]

Mar 23, 2021 • PSA

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