Nov 27, 2020 • Community

Trucker Path App Update Version 4.30: Get Help

Trucker Path App Update Version 4.30: Get Help

What’s up Trucker Path users!

We’ve just released the latest version 4.3.0 of Trucker Path in both Google Play Store and Apple App Store. Ever since the moment the app hit the ground running, we’ve identified some recurring themes for the feedback that we’ve been receiving. Therefore, we reviewed those common themes and came up with the “Get Help” section to better help you guys find the assistance you need.

You can now browse our newly installed FAQs for self-service, and the previous Call Support and Talk To Support sections are integrated into the Get Help as “Call Us” and “Feedback”.

In each feedback section, you can submit your feedback by different issue types – “account issue”, “technical issue” and “product suggestion”. You’ll have the option to leave your email, describe your issue in details and upload pictures or screenshots to illustrate the issue.

We hope this new update can bring you better customer service as well as helping you navigate to the resource you need at ease. If you wish to see more FAQ topics being added to the app, please feel free to contact us through support@truckerpath.com or the Product Suggestion channel of Feedback in the app. We’ll review your request and try to accommodate your suggestions in the next round of updates.

We appreciate you guys for the support. Stay tuned for our latest update!

TagsTruck Driver Trucker Path Trucking Industry Trucking Tips

Industry Update - November 22, 2019 <h4><strong>By Paul DeCoste</strong></h4> <h3><strong>Did you Know?</strong></h3> The trucker-themed movie, <a href="https://en.wikipedia.org/wiki/Roadgames">Roadgames</a>, came out this week almost 30 years ago. On November 19<sup>th</sup>, 1981. Starring Stacy Keach and Jamie Lee Curtis, this film is a personal favorite of Quentin Tarantino. <h3></h3> <h3><strong>Industry Update</strong></h3> The <a href="https://globalnews.ca/news/6199178/cn-rail-strike-3rd-day/">strike at CN Railway</a>, Canada’s largest railroad, has entered its third day. 3,200 unionized workers began their strike on Thursday, and it has been recorded as the biggest company strike in a decade. The union is mainly fighting against worker fatigue and making sure that worker’s breaks are not reduced. <h3></h3> CN’s stock has slowly fell by 3$ over the past three days of this strike. <h3></h3> <h3><strong>Regulations</strong></h3> House Democrats in Connecticut want the governor to <a href="https://cdllife.com/2019/dems-tell-connecticut-governor-to-revive-truck-only-toll-plan/">rethink a plan that will only toll commercial vehicles on 12 bridges throughout the state</a>. The funding plan, officially titled “CT2030”, will only toll semi-trucks and other commercial vehicles and is estimated to rake in $150 million in revenue per year. The Connecticut House Speaker, Joe Aresimowicz, argues that commercial vehicles do majority of the damage to interstate roads and therefore, should be tolled at a rate that is 7x higher than the rate for passenger vehicles. <h3></h3> Governor Lamont has since stated that, “the truck-only option provides too little revenue, too slowly and too piecemeal to make a meaningful difference.” For the time being, highway tolls in Connecticut will remain the same to all vehicles that pay their fees. <h3></h3> <h3><strong>ELD Update</strong></h3> <a href="https://www.ttnews.com/articles/uber-freight-subsidizes-geotab-elds-0">Uber has recently partnered with Geotab and announced an interesting deal</a> to supply small carriers with their ELD service. Small carriers with 10 trucks or fewer are eligible to receive a free Geotab ELD as well as a free year of Uber Freight services. However, there’s a catch. <h3></h3> Carriers that accept this deal must agree to share their telematics data with Uber Freight. The breakdown of exactly what kind of data will be shared has yet to be announced but the value of telematics data has been on the rise in recent years and there is not telling how much valuable information you could end up giving away. <h3></h3> <h3>"Movember"</h3> <a href="https://www.trucker.com/drivers/maxitrans-supporting-mens-health-movember-drive">MaxiTRANS is an Australian trailer manufacturer and they are using “Movember” to raise awareness</a> for mins health issues. Issues that include prostate and testicular cancer, mental health and suicide prevention. The company even commissioned an entire reefer trailer that is branded with Movember on all walls.

Nov 22, 2019 • Carriers

Trucker Path App Update Version 4.1.4: Improved GPS and Navigation <h2></h2> <h3></h3> Good morning Trucker Path users! <h2></h2> <a href="https://truckerpath.com/uploads/2020/07/up2.jpeg"><img src="https://truckerpath.com/uploads/2020/07/up2-300x300.jpeg" alt="" width="300" height="300" class="alignleft size-medium wp-image-5133" /></a> <h2></h2> We’re excited to rollout the latest version 4.1.4 of Trucker Path in the App Stores (<a href="http://bit.ly/truckerpathdroid">Play Store</a> and <a href="http://bit.ly/truckerpathios">Apple</a>). We’ve focused our attention on the GPS/navigation aspect. <h2></h2> <strong>1. Place of Interest Search Ability</strong> <h2></h2> We've added the ability to search for a place-of-interest along your trip, and avoid going out of route when finding stops/rest areas. <a href="https://truckerpath.com/uploads/2020/07/up4.jpeg"><img src="https://truckerpath.com/uploads/2020/07/up4-300x300.jpeg" alt="" width="300" height="300" class="alignleft size-medium wp-image-5135" /></a> <h2></h2> <strong>2. Added Information on Places-of-Interest during Navigation</strong> <h2></h2> During navigation, you can check detailed information on places-of-interest, and route to them. Previously you were only able to see the card-style preview of places. <h2></h2> <h2></h2> <strong>3. Improved “Last Mile” Destination Accuracy.</strong> <h2></h2> Sometimes the geolocation of the destination waypoint is marked at the center of a place. There have been issues where the routing will take you on a loop/veer off track. We’ve updated the algorithm so it will route you to the primary entrance for trucks, for improved accuracy. <h2></h2> <a href="https://truckerpath.com/uploads/2020/07/up1.jpeg"><img src="https://truckerpath.com/uploads/2020/07/up1-300x300.jpeg" alt="" width="300" height="300" class="alignleft size-medium wp-image-5132" /></a> <h2></h2> <strong>4. Truck Restricted Roads</strong> <h2></h2> Navigation screen will show truck restricted roads <a href="https://truckerpath.com/uploads/2020/07/up3.jpeg"><img src="https://truckerpath.com/uploads/2020/07/up3-300x300.jpeg" alt="" width="300" height="300" class="alignleft size-medium wp-image-5134" /></a> <h2></h2> <strong>5. Remove Stopovers</strong> <h2></h2> Added the ability to easily remove stopovers during an active trip <h2></h2> <h2></h2> We thank you for your continued support! More feature updates in the pipeline for the next release cycle! If you have any suggestions please let our team know at community@truckerpath.com, we're actively looking for user suggestions! <h2></h2> <h2></h2> <h2></h2> <h4>By The Trucker Path Team</h4> <h3></h3> <h3></h3>

Jul 13, 2020 • Carriers

Trucker Spotlight - Kristy Mathews <em>The Trucker Spotlight series explores the lives of truckers and their journey to make a difference in their industry. We interview different truck drivers to understand some life lessons that make them who they are today. We also learn more about their motivations, and the problems that they encounter on the job. We also tackle how Trucker Path's solutions helped them with what they do. The information that they provide helps inform other people who are looking to delve into the trucking world.</em> <h2></h2> [img src="https://truckerpath.com/uploads/2020/09/tp-sp-blog-kristy-3.jpg" alt=""] <h2></h2> Today we are putting the spotlight on <strong>Kristy Mathews</strong>, who's one of the three recently crowned Queens of the Road by <a href="http://www.realwomenintrucking.com/">Real Women In Trucking</a>. She's a 36yr-old, born and raised Minnesotan trucking influencer, who isn't scared to take on any job. Big or small she's done it all. Let's get to know more about Kristy and how it's like to be Queen of the road. <h2></h2> <h3></h3> <h3><strong>What made you decide to be a trucker?</strong></h3> I always had a fascination with the big trucks and machinery we used in the family companies. From the 1st time I got to ride in the truck, I knew that's what i wanted to. <h2></h2> <h3><strong>What were some challenges that you faced when you started out trucking? </strong></h3> When I first started driving, I definitely was looked at like I couldn't do it. I was an 18yr old 90lb woman fresh out of high school, but I showed them I had what it would take. I've been looked at as an underdog and its a daily reminder of all the things I was told I couldn't do and I've prevailed through thick and thin. This is my dream and I'll do whatever it takes to succeed. Especially if it's empowering more women to do something they thought they could never do. Positive vibes and strides to the ultimate goal. <h2></h2> [img src="https://truckerpath.com/uploads/2020/09/tp-sp-blog-kristy-2.jpg" alt=""] <h2></h2> <h3><strong>In the years that you've been driving, what are the significant changes that you've noticed in the trucking industry?</strong></h3> Biggest noticeable changes I've noticed in the industry is lack of common sense and respect for others. We are all in this together like a family once upon a time and now it's all about your 15 seconds of fame on bashing others. I hate what its come to and I always try to instill that brotherhood/sisterhood as much as possible. We need that back, we need to have each other's back. <h2></h2> <h3><strong>Any times when you get lonely while driving? How do you deal with it?</strong></h3> I don't have times of loneliness because I'm an introvert. I love the isolation in my truck and all the time to myself. That's also how I think of my next big move in life. <h2></h2> <h3><strong>What are your trucking pet peeves</strong></h3> I have a lot of trucking peeves but I would like to think of the positives and not get set back by something I can't change. <h2></h2> <h3><strong> Being Queen of the Road, how would you want to change or improve on the current situation of the trucking industry?</strong></h3> If I could change or improve current situations in the industry, it would have to be getting our voices heard across the board from big things like rules regulations and HOS, to increasing truck parking so drivers can have a restful sleep and safe havens. <h2></h2> [img src="https://truckerpath.com/uploads/2020/09/tp-sp-blog-kristy-5.jpg" alt=""] <h2></h2> <h3><strong>What keeps you busy nowadays? How did the current Covid-19 situation affect your trucking life?</strong></h3> Work keeps me plenty busy. I work hard so I can play harder. I love taking vacations. It is something I never grew up doing with my family so now I'm living my best life. Covid-19 hasn't really affected me all that much. I've been to every hot spot delivering medical supplies. If anything, it was humbling in the beginning knowing I'm doing something to help and these loads were needed, but it's honestly no different than any other day. <h2></h2> <h3><strong>What are your future career plans? Would you continue to be a trucker? Any plans on being an instructor?</strong></h3> Looking into my future, it's my goal to get my non-profit initiative started. Breast cancer screening is a big deal (has deep meaning to me) and I want to be able to help females in the trucking industry get the screenings they need more conveniently, more affordable options for preventative care, mastectomies, and down time since we all know if the wheels aren't turning you ain't earning. Also part of it, I'd like to help females wanting to come into the industry with grants to get them schooling they need to succeed, and graduating high school students scholarships to anyone wanting to go into the medical field. I have some big dreams and goals I plan to achieve. <h2></h2> <h3><strong>Favorite truck model?</strong></h3> I'd love to own, restore, and drive a 1957 Mack B61 twin stick. If i had time and a lot of extra money, that would be my dream right there. <h2></h2> <h3><strong>What are your must haves or the things that you bring with you when on the road?</strong></h3> My best must haves are an atlas, <a href="http://www.truckerpath.com">Trucker Path app</a>, and my phone. I like to keep it simple. <h2></h2> [img src="https://truckerpath.com/uploads/2020/09/tp-sp-blog-kristy-4.jpg" alt=""] <h2></h2> <h3><strong>What are some tips that you would like to share for aspiring women truckers?</strong></h3> Women wanting to delve into this industry should not come in with an "I am woman hear me roar" BS attitude. We are all in this together, doing this together. The best way to succeed is to be humble, strong, thick skinned, and help others asking for help. <h2></h2> <h2></h2> <em>Got a cool story to share? Send us message at community@truckerpath.com to be featured!</em> <h2></h2> <h2></h2> <h4>By Aldous Aldwin</h4> <h3></h3> <h3></h3>

Sep 04, 2020 • Carriers