Nov 27, 2020 • Community

Trucker Path App Update Version 4.30: Get Help

Trucker Path App Update Version 4.30: Get Help

What’s up Trucker Path users!

We’ve just released the latest version 4.3.0 of Trucker Path in both Google Play Store and Apple App Store. Ever since the moment the app hit the ground running, we’ve identified some recurring themes for the feedback that we’ve been receiving. Therefore, we reviewed those common themes and came up with the “Get Help” section to better help you guys find the assistance you need.

You can now browse our newly installed FAQs for self-service, and the previous Call Support and Talk To Support sections are integrated into the Get Help as “Call Us” and “Feedback”.

In each feedback section, you can submit your feedback by different issue types – “account issue”, “technical issue” and “product suggestion”. You’ll have the option to leave your email, describe your issue in details and upload pictures or screenshots to illustrate the issue.

We hope this new update can bring you better customer service as well as helping you navigate to the resource you need at ease. If you wish to see more FAQ topics being added to the app, please feel free to contact us through support@truckerpath.com or the Product Suggestion channel of Feedback in the app. We’ll review your request and try to accommodate your suggestions in the next round of updates.

We appreciate you guys for the support. Stay tuned for our latest update!

TagsTruck Driver Trucker Path Trucking Industry Trucking Tips

Trucker Path App Update Version 4.1.2: Satellite Views, Improved search, and Major Bug Fixes <h2></h2> <h3></h3> Good morning Trucker Path users! We’re excited to rollout the latest version 4.1.2 of Trucker Path in the App Stores (<a href="http://bit.ly/truckerpathdroid">Play Store</a> and <a href="http://bit.ly/truckerpathios">Apple</a>). We’ve added new features requested by our users and fixed longstanding bugs. <h2></h2> <strong>1. Added Satellite Views</strong> <h2></h2> Tapping into the detailed page of a Place will show a satellite screenshot of that location. This way, you can get a better sense of the parking and layout. <a href="https://truckerpath.com/uploads/2020/06/s1.jpeg"><img src="https://truckerpath.com/uploads/2020/06/s1-300x300.jpeg" alt="" width="300" height="300" class="alignleft size-medium wp-image-5057" /></a> <h2></h2> <strong>2. Improved Places Search Capability</strong> <h2></h2> The search bar will now support searching for the business’ name, as well as their address. <h2></h2> <a href="https://truckerpath.com/uploads/2020/06/s2.jpeg"><img src="https://truckerpath.com/uploads/2020/06/s2-300x300.jpeg" alt="" width="300" height="300" class="alignleft size-medium wp-image-5058" /></a> <h2></h2> <strong>3. Bug Fixes</strong> <h2></h2> A few users reported the mile distance from location isn’t displaying correctly. Rest assured this is now completely fixed. <h2></h2> <a href="https://truckerpath.com/uploads/2020/06/s3.jpeg"><img src="https://truckerpath.com/uploads/2020/06/s3-300x300.jpeg" alt="" width="300" height="300" class="alignleft size-medium wp-image-5059" /></a> <h2></h2> Some users are also reported seeing “no internet connection” despite being connected to the internet. This is a known bug where we’ve implemented some solutions in this patch. Fingers crossed it will be resolved for those affected. <h2></h2> <a href="https://truckerpath.com/uploads/2020/06/s4.jpeg"><img src="https://truckerpath.com/uploads/2020/06/s4-300x300.jpeg" alt="" width="300" height="300" class="alignleft size-medium wp-image-5060" /></a> <h2></h2> Hope you guys enjoy these. More feature updates in the pipeline for the next release cycle! If you have any suggestions please let our team know at community@truckerpath.com, we're actively looking for user suggestions! <h2></h2> <h2></h2> <h2></h2> <h4>By The Trucker Path Team</h4> <h3></h3> <h3></h3>

Jun 18, 2020 • Carriers

Highway to Health Competition

Jan 14, 2021 • Community

Trucker Spotlight - Chris Lee <em>The Trucker Spotlight series explores the lives of truckers and their journey to make a difference in their industry. We interview different truck drivers to understand some life lessons that make them who they are today. We also learn more about their motivations, and the problems that they encounter on the job. We also tackle how Trucker Path's solutions helped them with what they do. The information that they provide helps inform other people who are looking to delve into the trucking world.</em> <h2></h2> [img src="https://truckerpath.com/uploads/2020/10/ts-chris_lee-blog-1.jpg" alt=""] <h2></h2> Today we are putting the spotlight on <strong>Chris Lee</strong>, who's been driving for around 3 years now. He's originally from Michigan, but has been in Texas for so long that he considers himself a Texan already. He's been married for two years and has a 10 year-old son. He decided to live his life on a vegan/plant-based diet due to trucking. Let's get to more about Chris and how trucking changed his life. <h2></h2> <h3></h3> <h3><strong>What made you decide to be a trucker?</strong></h3> I became a trucker because it had been something I had wanted to do years before I took the leap. I had been deterred and so I started a moving company. After doing that for a couple of years my wife then girlfriend at the time brought it up and I couldn't say no to the opportunity a second time. <h2></h2> <h3><strong>In the years that you have been driving, what are the significant changes that you've noticed in the trucking industry?</strong></h3> In the short amount of time that I have been in the trucking industry, I've seen electronic logs come and paper logs go, I have also seen two major changes to the hours of service. <h2></h2> [img src="https://truckerpath.com/uploads/2020/10/ts-chris_lee-blog-2.jpg" alt=""] <h2></h2> <h3><strong>What made you decide to put up your Youtube channel?</strong></h3> I had also wanted to make Youtube videos for a while. I would make content about moving and I just wasn't confident enough nor did I understand how to upload videos onto the internet. When I got into trucking I wanted to put out information that I didn't have that I thought would help others looking to get into the industry. <h2></h2> <h3><strong>Any times when you get lonely while driving? How do you deal with it?</strong></h3> When I drove OTR, it definitely got lonely so having people to talk to back at home really helped out a lot. Being able to have a support group via Youtube also keeps me from feeling like I'm out here by myself. <h2></h2> [img src="https://truckerpath.com/uploads/2020/10/ts-chris_lee-blog-3.jpg" alt=""] <h2></h2> <h3><strong>As a trucker, what are the current struggles in this COVID19 pandemic?</strong></h3> The pandemic hasn't really affected my day to day operations. Shippers now require a covid form to be filled out for drivers entering their facility and may also take out temperature but that is about it. <h2></h2> <h3><strong>What are your usual routes? Favorite scenic truck route?</strong></h3> I'm currently on a flatbed dedicated route so my sights are pretty routine, but when I was OTR my favorite places to drive were Nevada and Utah. <h2></h2> [img src="https://truckerpath.com/uploads/2020/10/ts-chris_lee-blog-5.jpg" alt=""] <h3><strong>What was your weirdest or most unusual haul?</strong></h3> Once I was hauling a load of livers and was asked at the receiver if I ate them. I told her no and she then asked why would I have them in my truck then. <h2></h2> <h3><strong>How often do you use rest stops / truck stops? What are the things that you look for in a truck stop? Favorite truck stop meal?</strong></h3> I use rest stops and truck stops 99 percent of the time unless I can stay at a shipper or receiver overnight. When looking for a truck stop, I often check how many spots they may have, if they have showers, and the type of food they serve. I normally bring my own food from home to eat in the truck, but if I had to choose, I would say Indian food. I've been to a couple truck stops that serve that type of food while driving OTR. <h2></h2> <h3><strong>What are the common troubles or problems you encounter while trucking?</strong></h3> The most common troubles or problems I encounter out on the road are other drivers, mostly the smaller vehicles cutting in front of big trucks. <h2></h2> <h3><strong>What are your pet peeves while driving/trucking?</strong></h3> My biggest pet peeve about trucking is not having a shower or restroom in the truck. That would save me lots of time. <h2></h2> [img src="https://truckerpath.com/uploads/2020/10/ts-chris_lee-blog-4.jpg" alt=""] <h2></h2> <h3><strong>We're glad that you use the Trucker Path app on your day to day trucking. What features do you enjoy the most?</strong></h3> My favorite features to use on <a href="http://www.truckerpath.com">Trucker Path</a> are the fuel price feature, knowing how far each rest stop/truck stop are from my location, knowing if weigh stations are open or closed, being able to route my trip in the app. Honestly there are so many things to like about the app because it's catered to truckers and I definitely appreciate that. <h2></h2> <h3><strong>What are some tips that you would like to share for aspiring truckers?</strong></h3> Always do your pre-trip before getting on the road is tip number one! Another tip I would share is to learn how to save and invest your money so that your future self can appreciate your hard work. <h2></h2> <h3><strong>Where can people watch your videos on Youtube?</strong></h3> They can view my videos on my <a href="https://www.youtube.com/channel/UCTuG9to9JYyvOc789furUKw">Youtube Channel, ChrisLeeTV</a>. <h2></h2> <iframe width="560" height="315" src="https://www.youtube.com/embed/Sgi5-ZiBpB8" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> <h2></h2> Hope you guys enjoy! <h2></h2> <h2></h2> <h4>By Aldous Aldwin</h4> <h3></h3> <h3></h3>

Oct 07, 2020 • Carriers